Terms & Conditions | Bueno Shoes Aus

NO RETURNS | EXCHANGE AND CREDIT ONLY


WEBSITE TERMS AND CONDITIONS

Introduction

These Terms and Conditions ("Terms") govern your access to and use of the Bueno Shoes website and any related websites operated by Harem Fashions Pty Ltd ("Harem Fashions", "Bueno Shoes", "we", "us" or "our"), including:

  • www.buenoshoes.com.au
  • Any related websites, mobile sites, applications and online services operated by Harem Fashions Pty Ltd

By accessing, browsing or using our website, purchasing products, creating an account, subscribing to communications or otherwise engaging with our services, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions.

If you do not agree to these Terms, you must not access or use our website or services.

These Terms incorporate our Privacy Policy, Shipping Policy and Returns Policy, which form part of this agreement. By using our website, you agree to comply with all applicable policies.

If you have any questions regarding these Terms and Conditions, please contact our Customer Service Team at:

Email:online@buenoshoes.com.au

Eligibility and Use of Website

By using our website, you represent and warrant that:

  • You are at least 18 years of age or have the consent of a parent or legal guardian.
  • You have the legal capacity to enter into binding agreements.
  • All information provided by you is accurate, current and complete.
  • Your use of the website complies with all applicable laws and regulations.

You agree not to use our website for any unlawful, fraudulent, harmful or unauthorised purpose.

Orders

By placing an order through our website, you make an offer to purchase the products selected in accordance with these Terms.

All orders are subject to acceptance and availability.

Upon receiving your order, we will send an order confirmation email. This email acknowledges receipt of your order but does not constitute acceptance of the order.

We reserve the right to:

  • Accept or decline any order at our discretion.
  • Refuse orders where products are unavailable.
  • Refuse orders where pricing or product information contains errors.
  • Refuse orders where fraud or unauthorised activity is suspected.
  • Limit quantities purchased by any customer or household.
  • Request additional identification before processing an order.

If an order is cancelled after payment has been received, we will refund the amount paid for any unavailable products.

Pricing and Payment

All prices displayed on our website are in Australian Dollars (AUD) and include GST where applicable.

Shipping charges are calculated separately during checkout and displayed before payment is finalised.

We reserve the right to change prices, products, promotions and payment methods at any time without notice.

Payment must be received in full before an order is dispatched.

We accept payment methods displayed on our website at the time of purchase.

Product Information

We make every effort to ensure product descriptions, images, colours and specifications are accurate.

However:

  • Colours may vary depending on device settings and screen displays.
  • Product images are provided for illustrative purposes only.
  • Minor variations between images and actual products may occur.

We reserve the right to correct any errors, inaccuracies or omissions at any time.

Product Availability

All products are offered subject to availability.

If a product becomes unavailable after an order has been placed, we may:

  • Cancel the order and provide a refund; or
  • Offer an alternative product; or
  • Advise of an extended delivery timeframe.

Where a delay occurs, customers may choose whether to proceed with the order.

Returns, Exchanges, Store Credit and Faulty Products

Returns, exchanges, store credits and faulty products are governed by our Returns Policy.

We do not offer refunds for change of mind purchases.

Eligible items may be returned for an exchange or store credit only, subject to the conditions outlined in our Returns Policy.

Nothing in these Terms excludes, restricts or modifies any rights available under the Australian Consumer Law.

Products that are faulty, damaged or fail to meet consumer guarantees may be repaired, replaced, refunded or otherwise remedied in accordance with Australian Consumer Law.

Shipping and Delivery

We currently ship within Australia and New Zealand.

Delivery times are estimates only and may vary due to circumstances beyond our control.

Risk in the products passes to you upon delivery to the nominated address.

Ownership of the products passes once payment has been received in full and delivery has occurred.

Promotions and Discount Codes

Promotional offers, discount codes and special pricing cannot be used in conjunction with any other offer unless otherwise stated.

We reserve the right to modify, suspend or cancel promotions at any time without notice.

Any promotional code used contrary to its terms may be cancelled.

Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, trademarks and website design, is owned by or licensed to Harem Fashions Pty Ltd.

No content may be copied, reproduced, distributed or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, Harem Fashions Pty Ltd excludes all liability for any indirect, incidental or consequential loss arising from the use of this website or the purchase of products.

Where liability cannot be excluded under Australian Consumer Law, our liability is limited to:

  • Repair of the product;
  • Replacement of the product;
  • Supply of an equivalent product;
  • Store credit; or
  • Refund where required by law.

Privacy

Your personal information is collected, stored and used in accordance with our Privacy Policy.

By using our website, you consent to such collection and use.

Changes to These Terms

We may update these Terms and Conditions at any time.

Changes take effect immediately upon publication on the website.

Continued use of the website constitutes acceptance of any updated Terms.

Governing Law

These Terms and Conditions are governed by the laws of Victoria, Australia.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria.

Contact Us

Harem Fashions Pty Ltd

Email:online@buenoshoes.com.au

Website:www.buenoshoes.com.au

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